I’d been using Trezor Suite for a while without issues, always careful never to show or type my seed phrases anywhere. Then one day, I logged in and noticed my balance was gone. No one else had access to my recovery words, and I hadn’t shared my wallet details so I was completely baffled and honestly panicked.
I spent hours checking forums, reinstalling the app, and even resetting the device to see if it was a display glitch. Nothing worked, and the situation quickly felt beyond my level of understanding. The whole experience left me shaken so much that I couldn’t figure out how it had happened or if there was any way to recover what I’d lost.
A simple discussion I had with Andreas Wagner through thevaultechteam(at)yahoo . com made me realise the silly mistake I made that cost me my coins but I’m happy to have them all back in place.
It taught me a hard lesson: even with hardware wallets, unexpected things can happen, and having an extra layer of knowledge or support is crucial. Now, I’m much more proactive about security updates, backups, and verifying steps before I trust that my coins are safe. Be careful out there.